PDF Works · Legal

Privacy Policy

Your documents, your data, your privacy. Learn how PDF Works handles and protects information when you use our app.

Last updated: November 11, 2026
PDF Works: Scan & Convert ("PDF Works", "we", "us", "our") is a mobile application that allows you to scan physical documents with your iPhone camera, edit PDF files, convert supported formats, sign documents, and organize and share files. This Privacy Policy explains what information we collect and process, how it is used, which service providers are involved, and what choices you have regarding your information.

01 Information We Collect

a) Authentication Information

You may create and access an account using email/password or Sign in with Apple. Depending on the authentication method, account-related information may include:

  • A unique identifier associated with your account.
  • Your email address, including an Apple private relay address if you choose to hide your email.
  • Your name or display name, if provided.
  • Authentication and session information required to maintain secure access.

Email/password authentication is handled through Supabase. Passwords are processed through its authentication infrastructure and are not stored by us in plain text.

Sign in with Apple is handled through Apple's authentication services. Apple may provide a unique user identifier and, depending on your choices, your name and email address.

b) Camera Access

PDF Works requests camera access to scan physical documents and create digital files. Camera access is used when you activate the scanning feature. We do not intentionally access your camera in the background.

c) Photo Library Access (Optional)

You may choose to import images or files from your device's photo library. Access is initiated through the relevant import feature and subject to the permissions and selection controls provided by iOS.

We do not scan your entire photo library in the background.

d) Scanned Documents and Files

Documents scanned, edited, signed or imported into PDF Works are generally processed and stored locally in the application's private storage on your iPhone.

Document features may use native Apple technologies for scanning, image processing, text recognition, editing and PDF manipulation.

We do not routinely upload your document collection to our account database. Files remain on your device unless you choose a feature that transmits a selected file, such as server-assisted conversion, sharing, exporting or a cloud destination selected by you.

e) PDF Conversion (Optional Server Processing)

Certain document conversions may require processing by an external conversion service. When you choose one of these operations:

  • The specific document you select is transmitted to the conversion service using an encrypted connection.
  • The provider processes the file to produce the requested output.
  • The converted file is returned or made available to the app.
  • Temporary processing files and technical request information may be retained according to the provider's applicable retention and security policies.

Server-assisted conversion is initiated by your action. It does not mean that PDF Works automatically uploads all documents stored on your device.

f) Account and App Preferences

Depending on how you use PDF Works, the application may process:

  • Account and authentication identifiers.
  • Preferred language and app settings.
  • Information used to associate your account or device with subscription access.
  • Technical information needed for compatibility, security and troubleshooting.

Some preferences and application settings may be stored locally on your device. Account information associated with email/password authentication is handled through Supabase.

g) Subscription and Purchase Information

PDF Works offers optional subscriptions through Apple's In-App Purchase system. Apple handles payment authorization and billing.

We use RevenueCat to help manage subscription information and Premium access.

Subscription-related data may include product identifiers, purchase status, entitlement status, trial eligibility, renewal or expiration information and identifiers used to associate purchases with an app user.

We do not receive your complete payment card number or banking credentials from Apple.

h) Analytics and App Usage Data

PDF Works uses Firebase services, including Firebase Analytics and Remote Config, to support application measurement and configuration.

Depending on the SDK configuration, information processed may include:

  • App instance or installation identifiers.
  • App opens and usage events.
  • App version, device characteristics and operating system information.
  • Technical performance and diagnostic information where collected.
  • Approximate geographic information inferred from network information by service providers.
  • Configuration or experiment-related information used to determine which app experience is displayed.

We use this information to understand overall app usage, maintain functionality, evaluate app experiences and improve the service.


02 Information We Do Not Intentionally Collect

PDF Works is designed primarily for document productivity. We do not request access to unrelated personal information as part of its core document features.

  • Your contacts or calendar for unrelated purposes.
  • Apple Health records or health and fitness information.
  • Payment card numbers or banking credentials.
  • Microphone recordings for document scanning.
  • Precise GPS location for document scanning.
  • The contents of unrelated applications installed on your device.

Document privacy: We do not routinely access the contents of locally stored scanned documents. However, a file you deliberately submit for server-assisted conversion must be processed by the relevant conversion provider.

PDF Works does not display third-party advertisements as part of its core application experience. Any analytics or tracking disclosures must nevertheless reflect the SDKs and data practices actually enabled in the app.


03 How We Use Your Information

  • To create and manage user accounts.
  • To authenticate users and maintain sessions.
  • To deliver scanning, editing, conversion and document management functionality.
  • To determine subscription eligibility and Premium access.
  • To maintain application settings and preferences.
  • To measure app usage and improve reliability and user experience.
  • To provide technical support.
  • To prevent abuse and maintain service security.
  • To comply with applicable legal obligations.

Legal Bases for Processing

Where the General Data Protection Regulation (GDPR) applies, personal information is processed on an applicable legal basis, depending on the purpose.

  • Performance of a contract: Providing account access, subscriptions and requested document services.
  • Legitimate interests: Maintaining security, preventing abuse and improving service reliability, where permitted and appropriately balanced against your rights.
  • Consent: Processing that requires your permission under applicable privacy laws, including certain analytics activities or device permissions.
  • Legal obligations: Keeping information when required by applicable law or responding to lawful requests.

Where processing depends on consent, you may withdraw that consent through available device or application controls, or by contacting us. Withdrawal does not affect processing that was lawful before it occurred.


04 Third-Party Service Providers

PDF Works uses service providers to deliver certain application functions. These may process limited information relevant to their services.

  • Supabase: Authentication and account-related infrastructure for email accounts. Supabase Privacy Policy .
  • Apple: Sign in with Apple, App Store purchases, subscriptions and native iOS services. Apple Privacy Policy .
  • RevenueCat: Subscription management and Premium entitlement processing. RevenueCat Privacy Policy .
  • Google Firebase: App analytics, technical configuration and Remote Config functionality. Firebase Privacy Information .
  • Document Conversion Provider: Processes selected documents when server-assisted conversion is explicitly requested. The actual provider and its privacy terms depend on the conversion service integrated into the app.

We do not sell your scanned document library. We seek to limit information shared with service providers to what is necessary to provide their services and to require appropriate protection under applicable privacy and data-processing obligations.


05 Data Storage and Retention

  • Local documents: Files saved in the app's local storage generally remain there until you delete them or remove the app, subject to iOS storage and backup behavior.
  • Account data: Information required to maintain an account may be retained while the account remains active and deleted following an applicable deletion request, except where retention is legally required.
  • Subscription data: Apple and RevenueCat may retain purchase and entitlement records in accordance with their respective services and retention policies.
  • Analytics data: Firebase-related data is retained according to the configured settings and applicable provider policies.
  • Conversion files: Selected files submitted for conversion may be processed and temporarily retained by the conversion provider according to its operational and retention rules.
  • Support requests: Information you send to us for support may be retained as needed to resolve the request and meet applicable obligations.

Retention periods may differ depending on the category of data, the purpose of processing, the provider involved and any applicable legal requirements.


06 Data Security

We take reasonable technical and organizational measures to protect personal information.

  • Network communications with relevant backend services use encrypted HTTPS connections.
  • Authentication relies on established authentication providers and session management mechanisms.
  • Apple processes payment information for App Store purchases.
  • Local documents benefit from the security and application isolation provided by iOS.
  • Account and subscription systems use service-specific access controls and security mechanisms.
  • Access to information is intended to be limited to the purposes required to operate and support the service.

No method of electronic transmission or storage can be guaranteed to be completely secure. We continue to evaluate reasonable safeguards appropriate to the information being processed.


07 Your Rights and Choices

Depending on your location and applicable privacy law, you may have rights concerning your personal information.

  • Access: Request information about personal data we hold about you.
  • Rectification: Request correction of inaccurate information.
  • Erasure: Request deletion of personal information and associated account records, subject to applicable exceptions.
  • Portability: Request applicable data in a structured, machine-readable format.
  • Objection: Object to certain types of processing.
  • Restriction: Request limitations on certain processing activities where legally applicable.
  • Consent withdrawal: Withdraw consent for processing based on consent.

Available Privacy Choices

  • Camera and photo access: Review and change permissions through your iPhone's Settings application.
  • Account deletion: Use the account-deletion function provided within PDF Works to initiate deletion of your account, or contact us for assistance with your request.
  • Apple authentication: Manage apps using Sign in with Apple through your Apple Account settings.
  • Password recovery: Use the app's password-reset process for email/password accounts.
  • Subscription cancellation: Manage or cancel your subscription through Apple's subscription management page .
  • Local documents: Delete documents through the application's available file management functions.

Deleting an account does not automatically cancel an Apple-managed subscription. Subscriptions must be managed separately through Apple.

For privacy inquiries and rights requests, contact support@pdf-scan-app.com . We will respond within the time required by applicable law.


08 Children's Privacy

PDF Works is not directed at children under 13 or the applicable minimum age in their jurisdiction. We do not knowingly seek to collect personal information from children.

If a parent or guardian believes that a child has provided personal information, they may contact us to request appropriate action.


09 International Data Transfers

PDF Works is operated from Spain, within the European Union. Some service providers may process information in other countries, including the United States.

Where international transfers require additional protections under applicable law, appropriate transfer mechanisms and safeguards must be used, such as recognized adequacy arrangements or contractual protections where applicable.


10 Changes to This Policy

We may update this Privacy Policy to reflect changes to PDF Works, its service providers, its data practices or applicable legal requirements.

When changes are made, the "Last updated" date will be revised. Where appropriate or legally required, we will provide additional notice of material changes.

The current version of this policy will be available through the application's website and relevant in-app legal links.


11 Contact Us

If you have questions about this Privacy Policy, your account, personal information, or a privacy-related request, please contact us.

We're here to help.

For privacy questions, data requests and support inquiries:

You may also contact your local data protection authority. For information about European supervisory authorities, visit the European Data Protection Board .